Setup Guide

This is the long version of the quick-start card in the box. Setting up one stick takes about a minute once the app is installed.

Before you start

  • A TV or monitor with a free HDMI port
  • A wall outlet for the included power adapter
  • Your Wi-Fi network name and password
  • Your phone, with Bluetooth turned on

Step 1: Plug in the stick

Push the stick into a free HDMI port on the TV. Connect the power cable to the stick and the wall adapter to an outlet. Use the wall adapter, not the TV's USB port; TV USB ports usually cannot power the stick and it will restart during playback.

Switch the TV to that HDMI input with the TV remote (the button is usually labelled Input or Source). After a few seconds the TV shows the MenuPair setup screen with a QR code.

Step 2: Get the MenuPair app

Scan the QR code on the TV with your phone's camera. It opens the MenuPair app on the App Store or Google Play. Install it, open it and create an account with your email, or sign in if you already have one.

Step 3: Allow Bluetooth

The first time you add a screen, the app asks for permission to use Bluetooth. Tap Allow. The app uses Bluetooth only to talk to the stick during setup. If you tapped Don't Allow by mistake, turn it on in your phone's Settings under MenuPair and come back.

Tap Add a screen. The app lists nearby sticks that are waiting to be set up. Stand within about 10 feet of the TV. Tap the stick.

Step 4: Match the code on the TV

The TV now shows a 6-digit code and the app asks whether your TV shows the same code. Check they match and tap It matches. If they do not match, tap No and try again; this protects you from pairing with the wrong stick.

Step 5: Choose your Wi-Fi

The app shows the Wi-Fi networks the stick can see. Pick yours and type the password. The password goes to the stick over the encrypted Bluetooth link and is stored only on the stick. Tap Connect.

The TV shows "Connecting…" and then confirms it is online. The app shows the same result. If the password was wrong, the app says so; tap back and type it again.

Step 6: Add your menu

The stick now appears in the app as a screen. Give it a name like "Front counter" or "Bar". Then add your menu: type items and prices, or upload your existing menu as a PDF or images. Tap Publish. The TV switches to your menu within a few minutes, and from then on it starts straight into the menu every time it is powered on.

Setting up a second TV

Plug in the next stick and tap Add a screen again. The app offers to reuse the same Wi-Fi, so the second stick is just confirm the code and done.

If the stick is not found

  • Check the TV. The TV must show the MenuPair setup screen with a QR code. If it shows a menu already, that stick is set up; if it shows nothing, check the HDMI input and the power adapter.
  • Check Bluetooth. Bluetooth must be on and the MenuPair app must have Bluetooth permission (phone Settings → MenuPair).
  • Get closer. Stand within about 10 feet of the stick, with a line of sight if the TV is in a cabinet.
  • Restart the stick. Unplug power for 10 seconds and plug it back in. Wait for the QR code, then search again in the app.
  • Restart the app. Close the app fully and reopen it.
  • Only one phone at a time. If someone else's phone is already connected to the stick, it will not appear for you until they finish or cancel.

If the stick will not join Wi-Fi

  • Re-enter the password carefully; passwords are case-sensitive.
  • Make sure the network has a password. Networks that require a sign-in web page (captive portals) or a username and password (WPA2-Enterprise) are not supported. Use a different network or a small travel router.
  • Move the TV closer to the router or improve the signal; a weak 5 GHz signal is a common cause. 2.4 GHz networks reach further.
  • If your router has a MAC filter, allow the stick or turn the filter off.

If the TV goes back to the setup screen later

The stick lost its Wi-Fi for a long time, usually because the password or network changed. Open the app, tap the screen, choose Reconnect and pick the Wi-Fi again. Your menu is still saved.

Still stuck?

Email support@menupair.com with a photo of the TV screen and the name of your Wi-Fi network, or use the contact form.